TELEPHONE USAGE GUIDELINES
Local and Toll (long distance) Calls
Calls from employees to report absenteeism or tardiness are chargeable to the employee and may not be made collect. Calls of this type, which involve operator assistance, incur surcharges over and above the cost of a directly dialed call. Third party calls can not be charged to University telephone numbers.
GUIDELINES FOR TELEPHONE SYSTEMS
Telephone service will be provided to meet the requirements as defined by the department head and office managers at the current approved charge back rate.
Customer provided equipment - Privately owned telephone equipment may be utilized under the following conditions: The individual or department is responsible for all maintenance of that equipment. The individual or department using privately owned
equipment will be billed at rates similar to those for equipment that would normally be provided by the University. The equipment must be registered with, and
installed in a manner approved by the University Telecommunications Office. Requests for maintenance to be performed on the customer-owned equipment will be billed at applicable maintenance service charges.
Data connections - Requests for data circuits should be initiated by a work order request emailed to the Telecommunications office. Installation charges will be billed to the department or person requesting the service.
Voice Mail / Answering Machines - Voice mail is provided to all faculty and staff telephone users. Users are asked to avoid connecting automatic answering machines onto the BU campus telephone network.
Enhanced features, i.e., speed calling, call forwarding, transfer, conference, etc. will be provided to faculty and staff at no additional charge whenever possible.
All off-campus connections will be terminated in the University Union B49, which is designated as the Telecommunications demarcation point for the University.
Relocation, modification, or removal of telephone equipment, cable, and/or wire by University employees, other than Telecommunications personnel, is strictly prohibited and disciplinary action may result.
Employees shall not use hand-held mobile telephones while operating state or personal vehicles on public highways when conducting state business.
VOIP - Voice Over Internet Protocol refers to communications services such as voice, fax, and voice-messaging that are transported via the data network and internet rather than the public switched telephone network.